Complimentary Ground Shipping On Every Order

We take the guesswork out of custom wedding signs and day-of pieces! With our dazzling designs, simplified online ordering process and free shipping straight to your doorstep, purchasing a custom wedding sign couldn't be easier. Check out our list of most frequently asked questions below. Still want to know more? Reach out via our contact form and we'll get you sorted ASAP!

Ordering

If you have ordered a customizable item, your purchase includes 2 rounds of proofs. The first round is based off of the wording submitted with your order and the remaining round is for revisions.

After you place your order, one of our designers will personalize your design with the information you submitted. We will email your FIRST proof in 1 to 3 business days (M-F only 9 -5, excluding major holidays) after your order is placed. Once you receive your FIRST proof, you will need to respond via the included proofing form to approve your design(s) for print or request minor edits. If you request edits, your SECOND and FINAL proof will be ready in 1 to 3 business days M-F (excluding major holidays) from receipt of any change requests received.

Additional rounds of proofs beyond your SECOND proof are $55 per round. It is important you check your email frequently during the proofing process to keep your order on track. Orders will NOT be printed without FINAL PROOF APPROVAL.

All proofs are sent electronically via email in PDF format. The electronic proofs are formatted for viewing on-screen ONLY. Printing your proof will distort the size and layout of the design.

It is recommended that you view your proof on a desktop or laptop so that you can easily verify that all elements are correct and ready for print. Small details are more difficult to see if you view your proof on a mobile device.

You may customize wording, ink and material colors.

Product size, fonts, layouts, design elements (graphics) are not customizable.

The fonts used in our designs are carefully selected by our designers for both aesthetics & functionality. We do not offer font changes for this reason.

If you are not satisfied with the font used in your design you may use one of your proofing rounds to switch to a different design within our shop. If you choose to switch, this will constitute one full round of the two complimentary proofs that are included in your order.  Additional edits/design switches will be billed at $55 per round.

An approval to send an order to print is confirmation that you have reviewed the proof(s) completely, agree that all content in the proof is correct, and hereby release Cora & Belle from liability of any content errors that should be discovered after production begins. We do not offer refunds for approved proofs due to customer errors such as misspellings, typos, omissions, formatting errors or oversights. Reprints for errors approved during the proofing process will be the responsibility of the purchaser.

We do not offer rush orders, but you may choose to upgrade to expedited shipping at checkout.

Shipping

Currently we are only able to accept orders to shipping addresses within the contiguous United States, and do not ship internationally or to Alaska, Hawaii, Puerto Rico or US Territories.

Custom orders go through 3 stages before they arrive at your doorstep: Proofing, Processing & Shipping.

Proofing - this is the time spent designing and editing your order. The timeframe varies for this stage of the process depending on the number of edits requested and your level of responsiveness. You can expect to receive your 1st proof in 1-3 business days.  Each round of revisions requires an additional 1-3 business days to complete.

Processing - this is the time needed to print and package your order.  Print time varies based on the product ordered.  You can see the specific timeframes on the product page for the items you've purchased. 

Shipping - all orders include free ground shipping. Orders ship via FedEx or UPS Ground. Delivery time is estimated (though not guaranteed) to be 4-6 business days within the contiguous U.S.

You may elect to upgrade your shipping method to 2-Day at checkout.

Please note: Shipping time is in addition to processing time. Processing time begins immediately upon approval of your proof. Please check individual item details for processing timeframes before placing your order.

(Items ordered together may not always ship together.)

All Cora & Belle orders include complimentary ground shipping within the contiguous USA.

Orders ship via FedEx Ground or UPS. Delivery time is 4-6 business days within the contiguous U.S.

You may elect to upgrade your shipping method to FedEx/UPS 2-day shipping at checkout.

Changes to your shipping address must be requested BEFORE you approve your proof. We are not able to accommodate change requests after proof approval.

Yes. You may upgrade your shipping method to FedEx/UPS 2 day at checkout.

Please be aware that shipping time is in addition to proofing and processing time. Processing time begins immediately upon approval of your proof. Please check individual item details for processing timeframes before placing your order.

Order Issues

If you have questions about a specific order you may email hello@coraandbelle.com to get in touch with our super-helpful customer support team. We love hearing from customers, so please reach out if you have a problem, suggestion or want to send a note or general question.

Oh no! We are so sorry. Our goal is 100% satisfaction with every order, but we are a team of humans and, occasionally, we fall short. If the printed mistake was due to our error, we will reprint & reship the missing/incorrect pieces - completely complimentary! Please email us within 72 hours of receipt with your order number detailing exactly what is wrong with the order and we will make it right! Please allow us 3-5 business days for reprints to ship.

If the mistake was due to an error you made while ordering (misspelling, omissions, color choice you are unhappy with) unfortunately we cannot return or refund these items, since they were custom designed and printed per your request.

Missing An Item?

Please be aware that items ordered together may not ship together. We will share a tracking number with you for each item we ship.

Ugh! We hate when this happens. We try our best package & ship your order with the greatest care but, occasionally, things go awry.

If you your item arrives damaged, we are happy to correct the mistake. Please send us an email within 72 hours of receipt at hello@coraandbelle.com detailing the problem.

For the fastest service, please include multiple photos of the damaged item(s) along with photos of the outer packaging with your email message.

If you have ordered a customizable item from our store your purchase includes 2 rounds of proofs. The first round is based off of the wording submitted in your order and the remaining round is for revisions. You may request changes during the proofing process.

Since all of our products are custom printed just for you, there are no returns, refunds, or exchanges after your proof has been approved. Once you sign off on your electronic design proof, you are unable to make changes or cancellations.

Please review your proof carefully and make sure your order is exactly as you want it before you hit approve!

Every effort is made to ensure electronic proofs closely represent the image, color and text placement of printed designs, however, the final printed pieces may vary slightly from what is seen online.

The colors of your proofs as they appear on your monitor, are only a close representation of the final printed piece. Your monitor uses a completely different system for displaying colors than what is used in the print business. Colors may vary depending on your monitor’s brightness, contrast and color adjustment settings.

Due to the variable nature of the digital printing process colors may shift between each print run, therefore an identical match to our color palette or a previous order may not be achieved.

We are unable to accept returns based on color for these reasons. Cora & Belle is not responsible for variances in final printed colors.

Returns & Cancellations

We begin production as soon as orders are received. If you would like to cancel your order, you must do so before we email proofs to you.  If you request a cancellation after we have emailed your proofs, your order will be subject to a 25% cancellation fee. This is to cover the time we have invested in creating your proof. Once completed, the cost for the design time cannot be recovered.

Cancellation requests are not accepted after approving your final proof. Upon proof approval, your order is entered in to our print queue almost immediately and we cannot cancel it at that point. Because each order is custom-printed, we don't accept cancellations, returns or exchanges at this time. If you have an issue with your order, please email us at hello@coraandbelle.com and let us know!

All of our products are custom printed especially for you at the time of your order, therefore, we do not offer cancellations, returns or exchanges.

All sales are final.

Your order will be printed exactly as shown on the approved proofs. Should you find an error on your order, please contact us. We offer a discounted reprints for customer approved errors.

Please note that we cannot accept returns or process refunds due to errors on approved proofs, regardless of where the error originated. While we do our best to call attention to any errors we may see during the proofing process, final proofing is ultimately the responsibility of the purchaser.

If your printed order does not match your approved proof, please contact us at hello@coraandbelle within 72 hours of delivery and we will reprint & reship the affected pieces free of charge.

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